BRIS, a Swedish non-profit, empowers and amplifies children's voices while supporting their growth.
BRIS offers round-the-clock support to children who need someone to talk to, providing a safe and accessible outlet for their needs and concerns.
Despite the crucial role that BRIS plays in providing 24/7 support to children in need, there is a lack of effective communication methods to reach and inform children about the availability of these services. This leaves many children feeling uncertain about where to turn for support, particularly during difficult times and in the middle of the night.
BRIS is a Swedish non-profit organization committed to advocating for children's rights and providing support to those who feel vulnerable or in distress. By giving children a platform to have their voices heard, BRIS works towards creating a safe and nurturing environment for all children in Sweden.
By implementing UX solutions, we can ensure that children are able to easily understand and access the support they need through the BRIS website, leading to an improved overall experience and a greater impact for BRIS in serving the needs of children.
The BRIS website lacks an effective solution for sharing important news and updates with first-time visitors.
The stakeholders faced the challenge of effectively communicating both the 24/7 availability and important news updates to first-time visitors on the organization's website.
The BRIS website lacks a clear and accessible feature to communicate its 24/7 availability to users.
BRIS's goal is to provide support to children whenever they need it, but the challenge is to clearly communicate the 24/7 availability to users on the organization's website. Our research focused on finding an effective solution to this problem.
Both of these problem statements were faced along with that they didn’t want to change anything on their current landing page.
During our research, we engaged in a thorough communication with the stakeholders to gather their perspectives on the challenges they were facing, as well as the primary audience they aimed to reach. As this was a parallel consultancy project to our full-time consultancy engagement, we made sure to incorporate and understand the research conducted by the product team at BRIS.
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